FAQ

Frequently Asked Questions

Where do you ship from?

We work with international suppliers to offer curated home décor. Products may ship from different warehouses depending on availability.

How long does delivery take?

Most orders arrive within 5–12 business days depending on location.

Can I track my order?

Yes. Tracking is emailed once your order ships.

What if my item arrives damaged?

Contact us within 48 hours with a photo and we’ll replace or refund it.

Can I return my order?

Yes, within 30 days if unused and in original packaging.

Do you offer refunds?

Yes. Refunds are issued after inspection of returned items.

How can I contact you?

Email: info@terrafoldhome.com